Joseph (Joe) Francis is the Executive Director for the Supply Chain Council (SCC). In this capacity, Mr. Francis supports the design and delivery of education and training in use of the Supply-Chain Operation Reference model (SCOR™) and related business process models. 

While at HP and Compaq, his SCOR-based BPM teams accrued more than $6 billion in BPM program value through working capital reduction at Compaq, inventory reduction, Compaq/HP Merger value capture support, supply-chain performance improvements, global sales process performance improvements and product design/launch improvements. The global BPM activity that Mr. Francis oversaw was a direct offshoot of the work he undertook directing the BPM and IT merger activities for HP and Compaq in the area of supply chain using SCOR.  

Mr. Francis is an acknowledged expert on framework-based BPM with a particular focus on SCOR and related frameworks with groups including the Supply-Chain Council, Brainstorm, DCI, IQPC, Delphi, and Open Group. He has advised companies as diverse as Air Products, IBM, PRTM, Cendant, Home Depot and Ericsson on methodologies for SCOR and framework-based process management within their company’s enterprises, and has lectured on or participated in research on framework-based with University of Houston Bauer College of Business, the Georgia Tech Logistics Institute, and the Gordon Institute of Business Science. He has been published often through BPTrends on the exploitation and techniques of framework-based BPM in large enterprises.  

 Mr. Francis is a former chairman of the Supply Chain Council SCORBoard and managing director of a business process company focused on process team development, business process management programs, and business process management research and education.   

 Prior to establishing his current company, Mr. Francis was the senior director of Hewlett-Packard’s (HP) Business Process Management (BPM) Services for HP Technology Solutions Group, and senior director of HP’s BPM Services for the company’s CIO. He is one of the key founders of BPM at HP, having created and managed functions overseeing the universal company standards, methods and frameworks for BPM, as well as having created more than two dozen teams for business-unit and functional-unit BPM programs (including HP’s Sarbanes-Oxley 404 program) and global teams in HP’s consulting and integration business. His SCOR related work with HP clients included dozens of companies from a base as diverse as Volvo, SASOL, Samsung, Daimler-Chrysler, and Dupont among others.